Cookies Policies

WHAT IS A COOKIE?

Cookies are files sent from a web server that obtain information from users’ devices, for example, about their preferences and browsing patterns.

Cookies are essential for the functioning of the Internet, as they offer technical solutions that allow the user to navigate through various websites; they cannot damage the user’s equipment/device and can be used to identify and resolve possible errors in the functioning of the Website. They may also be used for advertising or analytical purposes.

USE OF COOKIES

Specifically, HOTEL DON CARLOS uses its own cookies generated directly by this domain and third-party cookies generated from other websites not related to HOTEL DON CARLOS, belonging to third parties, for the specific purposes described below. If in the future HOTEL DON CARLOS uses other cookies in order to provide more and better services, the user will be informed of this.

• Own or required technical cookies.

These allow the user to browse the website and use the different options or services that exist on it, such as, for example, managing traffic and data communication, identifying the session, accessing restricted areas, controlling fraud linked to the security of the service, counting visits for the purposes of billing licences for the software with which the service works (website, platform or application), using security elements during browsing, storing content for the broadcasting of videos or sound or enabling dynamic content (for example, text or image loading animation). 

HOTEL DON CARLOS does not require your consent to install the cookies that are necessary to activate the functionalities of the Website on your device, and their use is based on the need to provide the services requested. If you disable or block all cookies in your browser, your browsing of the Website may not be optimal and some of the utilities available on the Website may not work properly.

• Personalisation cookies

These are cookies that allow information to be remembered so that the user can access the service with certain features that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc. If it is the user themselves who choose these features (for example, if they select the language of a website by clicking on the flag icon of the corresponding country), the cookies will be considered as a service expressly requested by the user, and will therefore be used exclusively for the selected purpose and without requesting their express consent.

• Analytical or measurement cookies. 

Statistical cookies help website owners understand how visitors interact with the website by gathering and providing aggregate information.

The information obtained by these cookies is unlikely to represent a risk to the privacy of users, as they are analysed in aggregate form, for the purposes of obtaining statistics and reports that enable the Website to function better.

Below are the analytics Cookies used on the Website:

• Advertising cookies

These cookies are used to show advertisements that are relevant to the user. They are also used to limit the number of times a user sees an advertisement, as well as to help measure the effectiveness of advertising campaigns. They remember that you have visited a website and this information is shared with other organisations such as advertisers.

These cookies are only installed on the user’s device when the user accepts them.

RETENTION PERIODS

The cookies used by HOTEL DON CARLOS will be kept on your device for the time required for the purpose for which they were installed, and for a maximum of 2 years, unless you decide to delete them through the configuration options in your browser (see section 5 of this policy).

The specific duration of each cookie is shown in this privacy policy.

INTERNATIONAL TRANSFERS

Some of the personal data obtained through third party cookies will be subject to international transfers, in which case we guarantee that the necessary guarantees will be adopted to protect their confidentiality, integrity and accessibility. For more information on the international transfers made by each third party, please visit their privacy policies listed in this cookie policy.

HOW TO ACCEPT, REJECT, BLOCK OR DELETE COOKIES

You can accept or decline cookies at any time by logging back into our preferences panel.

You can block or delete cookies through your browser’s configuration tools, or you can set your browser to warn you when a server wants to install a cookie:

• If you are using Microsoft Edge, you will find the option in the Tools > Internet Options > Privacy > Settings menu. To find out more, visit:

http://windows.microsoft.com/es-es/windows-vista/block-or-allow-Cookies and http://windows.microsoft.com/es-es/windows7/how-to-manage-Cookies-in-internet-explorer-9.

• If you use Firefox, you will find the option in the menu Tools > Options > Privacy > Cookies. To find out more, visit:

http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-Cookies-que-los-sitios-we.

• If you are using Chrome, it is in Options > Advanced > Privacy. To find out more, visit:

https://support.google.com/accounts/answer/61416?hl=es  

• If you use Opera, you can configure your browser in the Security and Privacy. To find out more, visit:

 http://help.opera.com/Windows/11.50/es-ES/cookies.html

• If you use Safari you will find the option in the Preferences/Privacy menu. For more information, visit

http://support.apple.com/kb/HT1677?viewlocale=es_ES

USERS' RIGHTS AND ADDITIONAL INFORMATION

You can obtain more information on the processing of your data by HOTEL DON CARLOS, as well as on how to exercise your rights in our Privacy Policy. 

You can also contact HOTEL DON CARLOS by e-mail at: dpo@selentagroup.com..

© HOTEL DON CARLOS MARBELLA OPCO, S.L.U. All rights reserved.